Clear transaction terms.
Commercial sales and payments are awaiting integration. Product-specific cancellation and refund terms will be confirmed before actual sales.
Current service status
Actual purchases and telecom activation are not offered. Existing account Mock orders, payments and refunds are simulation records and do not represent actual charges or reimbursements.
What to confirm before actual sales
For each product we will explain the provider, confirmed amount and taxes, payment timing, cancellation eligibility based on activation/installation, unused or partly used service, rejected review or activation failure, and refund timing and method. Unverified policies or refund guarantees are not stated.
If activation fails after payment
Payment and activation results are checked separately. On timeout or an unknown result, the existing order is reconciled to prevent duplicate charges or activation. Cancellation, refund or support options depend on the actual provider policy and transaction status.
How to contact us
Before a contract, use the public inquiry form. For personal orders and payment records, sign in and use account support. Do not include passwords, ID documents or eSIM activation codes in inquiries.
Cancellation and refund inquiries