Find answers to your questions here.
Learn about eligibility, pricing inquiries, installation, calls, SMS and line management. All information is available without signing in.
How much does the service cost?
Please contact us for pricing. Details depend on the country, number type and call, SMS and data configuration. You will separately confirm the final quote and payment terms before applying.
Can I activate a real line now?
Official provider integration is being prepared. Public products are proposed configurations, not confirmed commercial offers. Existing test orders and lines do not represent actual telecom services or payments.
Do I need to sign in to view product details?
Service descriptions, coverage, installation guidance and pricing inquiries are available without signing in. Personal lines, real numbers, order/payment history, eSIM installation information and account management require sign-in.
Can a data-only eSIM make calls or send texts?
Data-only products do not include a carrier phone number, voice or SMS. Internet messaging apps are separate; call and text support for numbered products must be checked by country and provider agreement.
Can a Korean 010 number be used for PASS or financial identity authentication?
A Korean 010 number does not automatically support every identity-verification service. Ordinary SMS reception and PASS/financial authentication are separate features; subscriber eligibility and partnership scope must be checked.
Can I call and text directly inside ONRING?
Direct in-app communication requires official calling SDKs, media integration, SMS APIs and OS permissions for the number. Integration is pending. Opening the default phone or messaging app is distinct from successful actual communication.
Can I apply and install on the same phone?
We will guide you through partner-supported official links, native installation or manual entry. QR codes can be used with another screen. Current test QR codes and activation codes cannot be used for actual installation.
Are international data coverage and number-issuance countries the same?
No. Data coverage and number-issuance countries are checked separately for each product. Countries in the public list are under review and do not indicate confirmed commercial coverage.
Are business contracts and API integrations available?
We accept individual and business inquiries, including enterprise API deployment. Availability and terms will be provided after reviewing contract eligibility, countries, registration requirements, minimum commitments and official API rights.
How do top-ups, extensions, cancellations and refunds work?
Top-up/extension support and validity require provider confirmation for each product. Cancellation and refund terms will be shown before actual sales; payment success alone does not mean activation. Current test payments incur no actual charge.