What connection do you need?

Collection and use of personal information

Purpose: receiving, reviewing and replying to inquiries. Data: reply contact and inquiry content. Retention: eligible for deletion 90 days after receipt. Consent is optional, but required to submit an inquiry. Do not enter ID documents, passwords or eSIM activation codes.

We also record the screen language and your preferred reply language when you submit an inquiry. We save your inquiry in its original form and do not automatically send it to external translation services.